Refund Policy

Effective Date: March 28th, 2026

At Athltc., we stand behind our products and want you to be satisfied with your purchase.

1. Return Eligibility

We accept returns under the following conditions:

  • Requests must be made within 30 days of delivery

  • Item must be unused and unopened

  • Product must be in original packaging

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

We do not accept returns for:

  • Products marked as final sale

  • Gift cards

  • Items damaged due to misuse

3. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method

  • Processing time: 5–10 business days

Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

We currently do not offer direct exchanges.
If you want a different product, please place a new order.

5. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 7 days of delivery

  • Include photos and order details

6. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error

  • We recommend using a trackable shipping method

7. Chargebacks

If you initiate a chargeback without contacting us first, we reserve the right to dispute it and suspend future purchases.

8. Contact Us

To start a return or request support:

Email: hello@liveathltc.com
Include: Order number + reason for return